Help & support
How can we help?
Find quick fixes below or email us if Chefness is not working as expected.
Email [email protected]Connect OpenRouter
- Open Settings in Chefness.
- Tap Connect AI.
- Sign in to OpenRouter and approve the connection.
- Chefness reopens and connects automatically.
If Chefness does not reopen, tap Return to Chefness on the callback page. Chefness stores the resulting key in the iOS Keychain and never displays it.
You need an OpenRouter account for AI features. Some models are free; paid model usage is billed by OpenRouter. See OpenRouter’s FAQ.
Chat or imports cannot connect
- Confirm your iPhone has a working Wi-Fi or cellular connection.
- Temporarily disable a VPN or restrictive network filter and try again.
- Open Settings and confirm OpenRouter shows Connected.
- Try another model, especially if a free model is temporarily unavailable.
- If authorization was revoked or expired, disconnect OpenRouter in Chefness Settings, then connect again.
Recipe import also requires the recipe website to publish supported structured recipe data. If Chefness says the site does not support extraction, try another recipe page or save the recipe manually from a chat.
Use local features again
Saved recipes, cooking history, dietary restrictions, and AI memories live on your iPhone and should remain usable without an internet connection. AI chat and remote recipe import require internet access.
- Force-close Chefness and reopen it.
- Restart your iPhone if the app still does not respond.
- Install the latest Chefness update when one is available.
Still need help?
Email [email protected] and describe what happened, what you expected, and the steps that led to the problem.
Please do not send OpenRouter keys, one-time authorization codes, private chat text, personal recipes, dietary information, or photos.
Send a support email